At Nano Information Technology (Nanosoft), we are committed to protecting the privacy and security of personal data. This privacy policy explains how we collect, use, store, and share information about clients, employees, and visitors. We are committed to ensuring compliance with relevant privacy laws and regulations.
1. Information We Collect
We collect information directly from users, automatically through interactions with our services, or from third-party sources. This includes:
a. Personal Information
Name, email address, phone number, job title, and company name
Billing address, payment information, and tax-related details
User credentials (e.g., username, password)
b. Technical Information
IP addresses, browser type, operating system, and device identifiers
Cookies, tracking data, and usage logs
c. Communication Data
Emails, chat conversations, and feedback from clients and partners
Customer service interactions and survey responses
2. How We Use Your Information
We use the information collected for the following purposes:
Service Delivery: To provide, manage, and improve the services offered, including custom software, web development, and mobile applications.
Communication: To respond to inquiries, provide updates, and manage contracts.
Payment Processing: To issue invoices, process payments, and maintain financial records.
Marketing: To send promotional emails, newsletters, and information about new services (with user consent).
Compliance & Security: To comply with legal requirements, detect fraudulent activities, and ensure the security of data.
3. Data Sharing and Disclosure
We do not sell your personal information to third parties. However, we may share your information in the following cases:
Service Providers: With trusted partners who assist in delivering services (e.g., payment processors, hosting providers).
Legal Compliance: If required by law or to protect the company’s legal rights.
Business Transfers: In case of mergers, acquisitions, or sale of the company’s assets.
4. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes. Once no longer needed, the data is securely deleted or anonymized.
5. Data Security
We implement strict security measures to protect personal information from unauthorized access, alteration, or disclosure. These measures include:
Encryption of sensitive data
Secure servers and restricted access to information
Regular security audits and monitoring
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and understand user preferences. Users can manage or disable cookies through their browser settings.
7. User Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data under certain conditions.
Objection: Object to the processing of your data for marketing purposes.
Withdrawal of Consent: Withdraw previously given consent at any time.
8. Third-Party Links
Our website or applications may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage users to read their privacy policies.
9. International Data Transfers
If you are located outside of our operating region, your data may be transferred to and processed in countries with different data protection laws. We ensure that appropriate safeguards are in place to protect your data during such transfers.
10. Children's Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect personal data from children. If we become aware of such data collection, we will take steps to delete it promptly.
11. Changes to This Privacy Policy
We reserve the right to update this privacy policy as necessary to reflect changes in our practices or legal requirements. We will notify users of significant changes through our website or other communication channels.
12. Contact Us
If you have any questions or concerns regarding this privacy policy or the handling of your data, please contact us: